Frequently Asked Questions


Two phases for bidding

Bidding takes place in two phases, the Pre-bidding and the Live-bidding.

 

Pre-Bidding

Pre-bidding starts directly after the catalogue comes online. Which is usually about two weeks before the live-bidding starts. During this phase you can leave a bid at any time you want by clicking at the ‘plus-sign’ in the item page. 

You can also leave an ‘maximum bid’. You do this by writing your bid in the price box in the item page. 

You can make a pre-bid until the live-auction starts.

 

Live-Bidding

The Live-bidding starts at the date and time that published on the website. In the live auction all the lot’s will be actioned in the order of their lot numbers. To make a bid you will need to be online during the auction.

It is possible that you have made a bid in the Pre-bidding phase and that someone will outbid you in the Live-bidding phase. 

After winning a lot, you will receive a confirmation e-mail. This will contain a link to your page on Orientalist Art. The you: 

1. Can choose your payment method.

The payment will include:

  • The Hammer price (your winning bid)
  • 25% buyers’ commission
  • VAT
  • A percentage according to your method of payment (Credit card, PayPal etc.)

2. Will receive am e-mail confirming your choice of payment method

3. When you have paid for the lot, we will arrange transport.

Yes, Orientalist Art provides a postage and packaging service against a fee. For more information, please read this.

That is great! Please contact us at info@orientalist-art.com 

In your e-mail please include:

  1. Pictures
  2. Description of the item
  3. Minimum selling price
  4. Contact details

Sometimes the e-mails are directed to you Spam. Please check your e-mail Spam box or Junk mail to see if you have received the e-mail there. 

If you still cannot find it, please contact us at info@orientalist-art.com

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